We're here to help
SparklePilot Support
Get help with your account, cleaning calendar, client records, location sharing, subscription, or another SparklePilot feature.
Email supportmicaellymicah@outlook.comInclude in your message
- The email address used for your SparklePilot account.
- A short description of what happened and what you expected.
- Your device model and iOS version, if the issue is in the iPhone app.
- A screenshot when helpful, without passwords or sensitive payment information.
Account and data deletion
Sign in, open the account menu, choose Delete account, confirm your password, and select Permanently delete account. This removes the account's active clients, visits, cleaning history, and business settings. If you cannot sign in, email support from your account email address.
Subscriptions
SparklePilot includes a 7-day account trial. The paid plan is US$14.99 per month and is purchased through the Apple App Store. Use Restore purchases in the app if an active subscription is not recognized. App Store subscriptions can be managed or canceled in your Apple Account subscription settings.
Privacy and billing safety
Never email your password, verification code, full payment-card number, or banking password. SparklePilot support does not need those details. Read the Privacy Policy for information about data handling.